Keyword: ambulance service

The failings of France's ambulance service during Covid crisis

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An ambulance call centre in Paris. © AFP An ambulance call centre in Paris. © AFP

Documents obtained by Mediapart show that during the height of the Covid-19 pandemic earlier this year France's ambulance service SAMU was slow to help some patients in urgent need of treatment because it was deluged with emergency calls. This organisational problem in turn led to reduced survival chances for some patients. Health experts fear that the ambulance service has not learnt the lessons from the springtime Covid crisis and that the same problems could reoccur during a second wave of the epidemic this autumn. Pascale Pascariello reports.

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