France’s government is pledging to investigate allegations that a world leader in care for older adults has been putting profit before quality, rationing food and other items for nursing home residents.
The Franco-Canadian group Orpea, which runs private retirement homes and health clinics, has been using “observers” to spy on its workforce and in particular trade union activities, according to documents seen by Mediapart. When the French trade union in question, the CGT, decided to make a formal legal complaint, the group offered it a deal worth four million euros in return for withdrawing the complaint and keeping quiet about the snooping – a deal the union ultimately refused. Mediapart can also reveal that the three “spies” used by the healthcare firm came from a company which is linked to allegations that furniture retailer Ikea spied on its staff and customers in France. Mathilde Goanec and Mathilde Mathieu report.