France is ready to invest in artificial intelligence, blockchain and data mining to “transform” its sprawling bureaucracy instead of simply trimming budgets and jobs, its administration reform tsar said, reports Reuters.
The 39-year old former telecoms executive whom President Emmanuel Macron has charged with reforming the public sector said he believed technology would win support from government employees and in the end produce less costly public services.
Macron himself is coming under pressure from budget watchdogs and Brussels to spell out how he plans to cut 60 billion euros ($74 billion) in public spending and 120,000 public sector jobs to fulfill pledges made in his election campaign.
Chatbots - software that can answer users’ questions with a conversational approach - or algorithms helping the taxman to target potential tax evaders, were some of the possibilities offered by technology, Thomas Cazenave told Reuters in an interview.
“The state ... must not fall behind, get ‘uberised’ and shrivel up,” Thomas Cazenave told Reuters in an interview.
“The potential created by digitalization, data and artificial intelligence will help put fewer employees on some tasks, while reinvesting in others,” he said.
A 700 million-euro ($864 million) fund will help invest in IT projects over the next five years to help modernize administration in the highly centralized country and automate some activities.
Cazenave is one of the ‘Macron boys’ whose mix of top civil service pedigree and private sector experience is being used to shake up France’s 5.5 million-strong army of government employees and cut one of the highest public spending ratios in the world.
Only two months younger than Macron, the two met over ten years ago when they joined the highly selective corps of finance civil servants after graduating from ENA, a graduate school of public administration for the French elite.
Cazenave then became the number 2 human resources executive at telecoms firm Orange, a company which transitioned from government monopoly to globalized private champion. In 2016, Macron prefaced Cazenave’s book, “The State in Start-Up Mode”.
“Like me, the president feels very deeply that these are no longer times where public services can be reformed with small tweaks. Major transformations are needed,” Cazenave said.
However, despite frequently referring to transformation and revolution, Macron has taken a cautious approach on belt-tightening measures, with very few details given so far on where the axe will fall