How Renault and PSA Peugeot Citroën secretly hiked global cost of spare parts by €1.5bn

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Confidential documents obtained by Mediapart and the European Investigative Collaborations (EIC) show that the French car makers Renault and PSA Peugeot Citroën artificially inflated the already high cost of spares parts for motorists around the world. The manufacturers made use of a special software to increase the prices by an average of 15%. It is estimated the practice cost consumers  around 1.5 billion euros over nearly ten years. Yann Philippin reports.

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Many motorists think that it costs too much to repair their cars. But they were unaware of the full extent of it. For from the end of the 2000s, the French car makers Renault and PSA Peugeot Citroën effected an overall hike of 15% on the price of those spare parts over which they have a monopoly. That is revealed in confidential documents produced by management consultancy firm Accenture and obtained by Mediapart. These were shared with the European Investigative Collaborations (EIC) network and the Belgian daily newspaper De Standaard as part of this CarLeaks investigation.